Yeah. Once you have completed your first purchase, you must register as our customer. When you register, you will be asked for your identification information as well as your billing and shipping addresses. You should be especially careful with this information as it can facilitate deliveries and avoid problems with the transport company. In subsequent purchases, to access your user account you will only have to specify your username and password.

All orders are sent via CORREOS EXPRESS, TOURLINE or MRW. Depending on the geographical area, one option or another is possible. Once the order is sent, a delivery time is estimated between 24 and 48 hours.

Delivery is insured. If upon receipt of the merchandise you observe any external breakage, you must notify the delivery person at the time of delivery on your delivery sheet. If you notice this breakage later, you must contact us within the next 24 hours. to file the claim with the transport company. After this period, we will not accept claims for broken shipping.

Normally it is not necessary to configure your browser to make a purchase. However, if you ever notice that the items you have chosen do not appear in your shopping cart, you will need to set the appropriate security level. You will find the configuration options for the privacy level accessible in the menu of the browser you are using.

Very simple. Go to the change password page. To change your password, you only need to specify your email address.

In order to cancel a purchase you must contact us by phone. It is important that you do this as soon as possible to avoid shipping charges.

Our items are made by hand and to order. Returns will only be accepted due to damage caused during the transportation of the product.

• PAYPAL. We recommend that you use this payment method. It is the most comfortable, simple, safe and also does not generate additional costs.
• CREDIT/DEBIT CARD
• WIRE TRANSFER

You can download them in the my account section (Orders)